Writing & Speaking English Courses
MJB InterCommunication offers tailored in-house English language writing and speaking courses which will not only improve language skills but also greatly increase the participant's level of confidence when communicating in everyday workplace situations within the private and public sectors.
Our flexible English language training is delivered from a wide range of levels and duration. We provide training for classes, small groups and individuals from elementary to advanced levels. In terms of duration, we can provide half-day, one-day and weekend workshops as well as regular weekly sessions on days and at times convenient to the client. Usually, each session is for a minimum of 90 minutes.
If required, we can jointly work alongside any current internal training team in the client company or a particular public body department. Furthermore, we are able to co-ordinate and supplement courses with any existing training schedules or with client’s own in-house trainers / product knowledge personnel.
All our language courses are adapted to meet the needs of both the participants and the client. We combine the latest knowledge and techniques of English learning with effective delivery by qualified, experienced trainers.
It is important for us to provide an English course which best suits the needs and expectations of the client. For this purpose we have established a clear procedure to ensure satisfaction is guaranteed with the customised training we provide. This same procedure below is also applicable for all our English language courses.
We use the following four-step process:-
Assessment - to identify the needs of client and determine learning outcomes.
Meeting - a pre-course meeting with HR or other management is arranged to discuss the course in more detail.
Questionnaire - we issue pre-course questionnaires which we ask each trainee to complete.
Meeting - if possible a meeting with each participant (or as many as possible) is advised prior to commencement of training.
Design - the course / workshop outline is drawn up or modified.
After conducting the assessment, we carefully analyse the information in order to design or finely tune an existing course / workshop outline.
Delivery - the way the training outline is implemented.
We provide tailored, practical and authentic material related to client's type of business or government work nature and this ensures the training is relevant and useful.
Our English language trainers are qualified, experienced native-English or Chinese speaking professionals who understand well the sort of problems trainees face when using English. Our expert English language trainers place a special emphasis on providing practical English for real-life communication for both commercial and public sectors.
The training method we utilise is highly interactive with the use of many different teaching aids that includes role-play, pair work, group work, conversation / written / listening based activities, exercises, games, case study, mini-lectures, discussion, presentation, sharing, quizzes, assignments, etc.
The trainer will provide individual in-class guidance and feedback whenever necessary.
Evaluation – measuring the effectiveness of the training.
Throughout the training period, feedback briefings are given to the client so as to be kept informed and consulted.
In many of our English language training programmes, participants' English language skills are often assessed in an initial pre-course test and a follow-up test is conducted. This aims to provide to the client some degree of objective measurement of training progress.
Each participant will be issued with either our own evaluation form or the evaluation tool of the client so as to generate comments about the trainer and the training.
Effectiveness is further monitored by class observation or visits at any time during the training either by ourselves or the client.
The client or end user can monitor and evaluate the performance of the participants when they are back at their workplace and to assess if our training resulted in improved performance.
Client can have the further option of receiving from us a training progress report.
The following workshop descriptions serve only as a reference. Actual workshop will be tailor-made according to the specific needs of the company / public body and participants.
We offer an extensive range of Writing & Speaking English Courses for Business & the Public Sector as follows:
- Write Better Business English
- Develop More Effective Speaking Skills
- Master First-Class E-Mail Writing
- Establish Clear & Effective English for Presentations
- Improve Report Writing Skills
- Enhance Oral English for Customer Service Care
- Brush Up English Writing for the Public Sector
- Foster Better English for Negotiations
- Generate More Effective Performance Appraisals
- Strengthen English Skills for Meetings
- Create Reader - Friendly Technical Writing
- Overcome Chinglish for Better English
- Take Minutes Accurately and Professionally
- Excel at Public Speaking
- Prepare Superior Press Releases
- Improve Pronunciation - Accent Modification
- Acquire Persuasive English Skills
- Maximise English for Managing Media Relations
- Cultivate Proofreading Skills for Maximum Impact
- Power Up Phonics for Better Pronunciation
Write Better Business English
The training focuses on most of the important written skills needed in business or for public administration. It will show how to make all forms of business writing significantly clearer with more impact, yet maintaining the professionalism needed when writing common types of workplace correspondence (emails, letters, memos, notices, reports, etc).
There will be tailor-made notes and samples of model correspondence together with many opportunities for writing practice. Attendees will learn how to write in a more professional manner whilst being encouraged to produce their own model writing samples relevant and applicable to their work nature. A special feature includes avoiding common grammatical, style and tone errors in business writing.
This practical, interactive training will help participants write common forms of business correspondence in a positive, clear, reader friendly and result focused manner with professionalism and confidence.
Develop More Effective Speaking Skills
This training is designed to improve fluency and accuracy in speaking English. It is highly practical training that focuses on many real life work situations and provides attendees with the tools they need to communicate naturally in English with complete confidence. Participants will be given many opportunities to speak English in class through role-play, group work, pair work, case studies, games and class discussions.
Participants will improve on their pronunciation and the ability to express themselves better. Furthermore, attendees will gain more self-confidence by knowing they are speaking English correctly and clearly.
Master First-Class E-Mail Writing
For many companies, email has become the most preferred and important method of communication with external and internal customers. This training will equip participants to express their ideas better in writing as well as to gain familiarity with suitable e-mail openings and closings. Participants will be provided with techniques about how to understand the correct English writing style that will develop a more business-like or professional e-mail writing style so as to create a positive image for the client-company.
This highly practical course will benefit all staff at all levels that need to write e-mails in the course of their work.
Establish Clear & Effective English for Presentations
The course focuses on acquiring the important English language words, phrases, structures and techniques needed to present with complete confidence. There are many areas covered including help with overcoming the fear of speaking to an audience, structuring the presentation, useful word list, improving pronunciation, voice training, and avoiding the most common English language mistakes made when presenting.
There will be many opportunities for short presentations in class for putting into practice the newly acquired English skills. From these short presentations, valuable feedback with practical tips by the trainer and peers are provided in a safe learning environment. This will serve to enhance the development needed to become a more polished, effective, confident presenter.
Improve Report Writing Skills
Essential business writing skills needed to produce effective, clear, concise and accurate workplace and technical reports will be introduced. If necessary, we can customise the course to focus on specific types of report writing that includes incident reports, progress reports, quality control reports, technical reports, feasibility reports, formal reports, investigative reports, oral reports, summaries, etc.
Attendees will acquire new skills to structure reports in a modern, reader-friendly writing style.
By the end of this course, participants will have identified and corrected their areas of weakness in writing reports and given the tools necessary to write much better reports in general.
Enhance Oral English for Customer Service Care
No matter if communicating with customers face to face, or by telephone, this training will assist to increase the professional image of staff and the client-company by improving the quality of customer care.
Participants will learn how to deliver a positive impression, deal with enquiries, requests and problems, ask questions politely, clarify information, explain procedures, use plain English, improve essential listening skills, show empathy, promote additional services or products, and much more.
For many businesses and public bodies, customer service representatives are the first and primary point of direct contact with English-speaking clients. Therefore, there is a need to ensure English is clear, accurate, and professional in order to not only project a positive first impression but also to build customer satisfaction and loyalty.
Brush Up English Writing for the Public Sector
This will be of special interest for public service employees in government departments, semi-government bodies, and related public service organisations that deal with varied correspondence and feel the need to improve their English writing skills so as to ensure such documents are of an appropriate nature.
The training deals with topics of importance in public sector writing, including an understanding of essential grammatical areas, correct sentence structure, appropriate style, formal usage, and right tone during the writing process.
The course combines an interactive style of instruction with step-by-step skill-developing activities led by the trainer with the active encouragement of input by the participants.
Foster Better English for Negotiations
This structured training aims to help participants at all levels to become better users of English towards achieving successful outcomes in all types of negotiations. In order to participate more effectively and productively in negotiations, this highly practical training will provide participants with the essential English language skills needed to accomplish this.
In addition to speaking skills, many opportunities are provided during the course to enhance important English listening skills in relation to the negotiation process.
Upon completing this training, participants will significantly feel more self-confident when negotiating in English.
Generate More Effective Performance Appraisals
Supervisors, executives, managers, appraising officers, team leaders and others will learn how to apply a structured, objective, clear, tactful, mistake-free approach when writing appraisals that will serve to motivate, inspire and encourage the appraisee.
The course also addresses the special vocabulary needed by appraisal writers as a way of portraying an image of respect and professionalism. Participants will be taught how to analyse, amend, and polish their appraisals for content, grammar, word choice, tone, and style.
Attending this workshop will replace the apprehension of appraisal writing with a set of skills to effectively write performance appraisals in English with a heightened sense of confidence.
Strengthen English Skills for Meetings
This training will enable your staff to acquire vital English language skills that will enable them to be more confident and productive when using English in a meeting. There are many opportunities during training for attendees to actually practise their newly acquired skills.
Simulations will be based on the situations of the business / department of the client and will also contain several other real-life workplace scenarios that will combine to ensure these language skills are developed into meaningful and applicable ways when back at the office.
The training covers enhancing listening skills as well as building up an extensive business English vocabulary. This will contribute to cultivating the overall confidence in communicating effectively in English during all kinds of business meetings with colleagues and clients.
Create Reader Friendly Technical Writing
Training is designed for all kinds of technical professionals such as administrative assistants, engineers, technologists, scientists, laboratory personnel, researchers, plant executives, line workers, instruction manual writers, production managers and others who wish to brush up their writing skills and create quality documents.
The focus is on the principles and processes involved in communicating information clearly, concisely and effectively within the private and public sectors, whether to non-specialists or experts.
Throughout the training, attendees will practise each skill under the supervision of the trainer. To facilitate learning, attendees will receive useful personal feedback and technical specification reference lists from the trainer.
Overcome Chinglish for Better English
Chinglish refers to English being spoken in a Chinese way. While Chinglish may be commonly spoken in Hong Kong out of convenience, it remains essential that all business or professional communication in an international context is conducted in standard English.
One unique feature of MJB InterCommunication is our exclusive provision of Chinglish courses that will help staff speak standard English by developing a greater awareness of more common Chinglish usage. This increased awareness of Chinglish will contribute to enhancing a more positive company international image and greater self esteem for staff.
The focus of the training is on common poor sentence structures, poor grammatical translations as well as direct translations from Chinese to English. Trainees will learn to communicate in English more politely and accurately by replacing Chinglish words with standard English ones.
Take Minutes Accurately and Professionally
This minute taking training course develops the best techniques for producing modern-style minutes.
Attendees will learn how to take notes and then write them up as minutes that are accurate, professional, and reader-friendly.
This training will be helpful for executives, managers, secretaries, personal assistants, administrative support professionals, and others who need to improve their English writing skills.
Excel at Public Speaking
Participants learn how to speak publicly with ease in business / professional and social contexts. Attendees will be better prepared and equipped with valuable skills that are necessary to convey messages across in a clear, articulate manner.
Attendees will additionally learn how to overcome nervousness or the fear of speaking in public. They can expect to project the voice better, improve fluency, demonstrate positive body language, maintain eye contact, use gestures for message reinforcement, employ visual aids and multimedia for maximising impact, cope with impromptu speaking, etc.
Training could incorporate continuous improvement skills for those who currently speak in public but feel they need to brush up their speaking skills. Trainees will be given authentic speaking situations to demonstrate how to organise and deliver effective speeches with confidence.
Prepare Superior Press Releases
The press release is one of the most effective means of communication and an important piece of business correspondence for making public announcements.
This training features many pointers on avoiding common mistakes, using ‘catchy’ headlines, excluding jargon, tailoring the message, choosing the best words, imbedding ‘magic’ words, etc.
After completing the course, participants will be more effective and professional press release writers for any event.
Improve Pronunciation - Accent Modification
In today's global business environment, clear and effective communication is a key requirement for success. We provide special individual and small group (up to 3 persons) instructional accent modification services to non-native English speakers with the aim of assisting them to master English sounds with appropriate stress and intonation.
As part of our customised courses, a pre-training assessment of accent and speech patterns is administered. Thereafter, a remedial training plan is devised that focuses on pronunciation, intonation, rhythm, fluency, word / sentence stress in business, professional and public administrative speaking contexts. In order to maximise learning outcomes, supplementary exercises highlighting common mispronounced words and phrases will be assigned throughout the training.
It can be expected after this training that strong, difficult to understand accents will be sufficiently modified enough for participants to become more confident and understood when speaking in English.
Acquire Persuasive English Writing Skills
Designed for all marketing professionals, salespeople, administrative personnel, and anyone who would like to develop the fundamental skills needed to write persuasively and professionally in order to readily promote products, services, decisions, positions, agenda points, ideas, etc.
Attendees will learn about the functional persuasive techniques that will greatly improve the chance of success in situations that require some sort of selling.
After completing the training, participants will be able to use persuasive writing in a style that projects an image of professionalism for both the writer and the company.
Maximise English for Managing Media Relations
This highly practical course helps to develop specific English speaking, listening and writing skills for effectively interfacing with various types of media. Participants will learn and apply correct grammar as well as acquiring a useful set of sentences and replies to many kinds of questions. Help with pronunciation, tone of voice, choice of words, repetition, and writing professional media documents in English are addressed.
Role-playing scenarios on topics relevant to the company will enhance the learning and confidence when handling media relations.
Cultivate Proofreading Skills for Maximum Impact
Errors in written documents can damage a company's image. Written communication should convey an image of professionalism, clarity, accuracy and efficiency. To achieve this, the course will provide the necessary tools to write a broad range of different types of relevant business correspondence. This is a must-attend workshop that will help to project a more polished and professional look to correspondence that creates the right impression with maximum impact.
Power up Phonics for Better Pronunciation
It is important for all staff to articulate spoken words clearly and confidently when communicating in any language. Phonics is a method of understanding how letters make sounds, and how these sounds connect to make words and produce the correct pronunciation.
The training incorporates learning English alphabet letters with correct sounds, understanding the relationship of English spelling and pronunciation, developing better articulation, emphasising word and phrase stress, employing linking, rhythm, and intonation.
